FAQ

How long does it take to activate my account?

Because we manually approve all new accounts (due to the high percentage of fraud orders), it can take up to 24 hours for your account to be activated. However, most VPS accounts are activated within 1 - 12 hours.

What control panels do you offer?

We offer DirectAdmin which provides the best level of user control while being gentle on server resources.

Do you allow adult content?

Artistic content such as those published by art models and photographers is allowed. however content that falls under the "Pornographic" definition requiring 2257 record keeping in the United States is not allowed. Underage nudity regardless of artistic merit is prohibited. For more details of acceptable content view our Acceptable Usage Policy.

Can I run an IRC server or proxy?

No. It is recommended that those types of services be installed on a dedicated server.

Can I additional IP addresses?

Additional IP can be purchased in batches of 4s at 6.00 USD (1.50 per IP) per month.

Can I upgrade my VPS account to a Higher Plan?

Yes you can. Just submit a ticket to our sales department for more details. Upgrading does not require any downtime.

How do I cancel my account?

Please see our billing page here.

Do you offer SSH access?

Full 'root' SSH access is included with every VPS account.